Service Contract Act Part 3 - Common SCA Compliance Problems & Solutions
Page Summary
In Part 1 of our series on the Service Contract Act (SCA) we provided a high-level overview to help you understand basic SCA requirements. We covered when the SCA is applicable and what needs to be put in place when managing SCA covered employees.
In Part 2, we provided tips for bidding and managing SCA contracts. In this final blog, we provide a list of common SCA problems and solutions as well as "real-life" business scenarios that describe issues faced by other organizations, the actions taken to resolve them, and the outcome achieved. If you are bidding your first SCA contract, or starting up your first SCA contract, or managing multiple SCA contracts the case studies can serve as a reference that will help you identify potential problems and implement solutions that will improve your chances of success.
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Common SCA Compliance Problems and Solutions
Managing SCA Contracts can be challenging. SCA contracts come with unique requirements around what covered employees must be paid as well as how vacation and sick leave must be handled. If your company has existing hourly (non-exempt) employees, you may be inclined to take a business-as-usual approach. This can be a big mistake with costly ramifications. While many of the non-exempt requirements apply to SCA covered employees there are sight differences that you need to be aware of and make sure they are handled properly. Many of the business scenarios described in this blog, provide a context to help you understand the issues you could encounter when managing SCA contracts, including:
- Things you need to consider when bidding on SCA contracts
- Handling vacation and sick leave properly for SCA covered employees.
- Providing appropriate notices to SCA covered employees.
- Maintaining accurate records to verify compliance with wage and health and welfare requirements.
- Developing competitive pricing strategies i.e., creating (SCA vs. non-SCA) benefit plans
The Department of Labor (DOL) will conduct audit to ensure compliance and non-compliance can have costly implications. The table below provides a summary of common problems you might encounter when managing SCA contracts. We also included an explanation and potential solution.
Common Problem | Explanation & Solution |
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Lack of clear understanding SCA holiday and H&W requirements |
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Taking credit for benefits that do not satisfy the H&W fringe benefit requirement |
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Not providing H&W to temporary or part-time employees |
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Not providing proportionate fringe benefits |
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Not implementing a proper timekeeping & payroll recordkeeping system |
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Not funding the H&W fringe benefit on a timely basis |
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Not amending retirement plan |
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Failing to manage multiple rates on multiple contracts and annual adjustments correctly |
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Failing to manage employees subject to executive order (EO) on sick leave properly |
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Crediting employee's seniority based on when company "won" contract vs. how long employee has been on the contract |
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Failing to continue employer sponsored payments during a qualified Family Medical Leave (FMLA) event |
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Believing a collective bargaining agreement (CBA) overrides ACA, and CMS |
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Not Handling eligibility requirements correctly |
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Business SCA Scenarios
Below is a list of case studies based on "real-life" business scenarios. Each scenario provides:
Scenario - description of the business use case
- Challenge - description of the challenges face by the organization
- Solution - action implemented to overcome the challenges
- Outcome - description the outcome that was achieved
Case Studies #1: Bidding on First SCA Contract
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When bidding on an SCA contract, you want to take direct labor out of the pricing equation. The first things that must be done is the map staff to the appropriate WD labor categories and plan on paying salaries based on the WD wage rate. You must avoid paying more than the WD wage rate as it could lead to an uncompetitive overall price. If possible, implement a SCA specific fringe benefit package to avoid pricing more than the H&W rate. Just utilizing an existing benefit package for existing hourly (non-exempt) employees may cause you to pay more than the H&W rate. Finally, review your timekeeping and payroll system to ensure they can track hours and H&W information needed to verify compliance.
Case Studies #2: Managing First SCA Contract
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Managing the first SCA contract can be difficult. You must understand the SCA compliance requirements (WD wage and H&W rate) and configure the timekeeping and payroll system properly to verify compliance. In this case, the prior contractor should have paid the existing employees for all outstanding vacation when the contract ended. Because this is a 5-year contract putting in place a SCA specific benefit plan can help you avoid paying more than the required H&W rate.
Case Studies #3: SCA Contract Cash-In-Lieu of Benefits, Not Profitable
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Offering SCA covered employees the same benefits as non-SCA employees can result in the overall benefit cost being considerably higher than can be recovered through the contract. This results in the contract being unprofitable. During contract pricing, before finalizing the benefits pricing, carefully analysis the total cost of the benefits that will be provided based on satisfying the H&W rate ... there are NO rewards for overpaying.
Case Studies #4: SCA Contract Losing Money, Unsure Why
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Employers should calculate the actual cost of the benefits they plan to provide. Since the actual annual fringe benefit costs represents a fixed total payment. This cost should be compared to the amount of the H&W that needs to be provided to ensure that not more than the required H&W is being paid based on assumptions about the average hours worked per week. Keep in mind, the benefit cost does not change based on the number of hours worked by the SCA covered employee, but the amount of H&W required does vary based on hours worked. If the covered employees are working less than 40 hours ... having the option to put the excess fringe into a QNEC is a way to receive credit towards the H&W. Doing this requires putting in place a specific SCA benefit plan.
Case Studies #5: Failure to Implement SCA Fringe Benefit Package, Low Employee Participation
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If the employee participation in benefit plans is too low, this can create a real problem with offering affordable benefits to SCA covered employees. Finding ways to increase participation allows more flexibility in providing an affordable benefit plan that meet the H&W requirements.
Case Studies #6: Selecting a PEO Provider for SCA Contracts
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Outsourcing the administration of employee benefits to a PEO provider can offer the flexibility to remain competitive when pricing SCA contracts. PEO can offer affordable customized benefit package to meet the H&W requirements of the SCA. PEOs also provide several advantages for small business owners and their employees. One significant benefit is that you can offer affordable health insurance benefits to your employees that you might not be able to access otherwise. Most PEOs technically have thousands of employees, so they can receive discounted rates. Similarly, PEOs can offer your employees disability and life insurance plans, retirement plans, transportation reimbursement, and other fringe benefits they may want. Offering competitive benefits like these makes you more desirable as an employer, helping you attract and retain top talent.
Another appealing quality of PEOs is their reputable administrative services, which are particularly helpful for small business owners who already wear many hats and don't have time for all the necessary paperwork. Since PEOs are experienced in managing human resources and administrative tasks, you can focus on other aspects of your business and rest assured that your employees are properly managed and supported. PEOs also help you comply with current payroll tax regulations, provide unemployment insurance and workers' compensation coverage, and offer workplace training for your staff.